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WHAT ABOUT SHIPPING?Shipping is included in all standard size pricing. Custom sizing requires a shipping address, and shipping cost will be stated in the quote. I prefer to ship by FedEx as they seem to do less damage than UPS. Tracking numbers are supplied to the customer when the order is shipped.
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HOW LONG FROM ORDER TO SHIP?I usually have a 6-to-8-week lead time, please keep in mind this is a handmade product you are receiving, made by ONE blacksmith. Quality is most important and sometimes that takes longer than expected. This may lead to delays and occasionally I will fall behind schedule. Your understanding and patience are appreciated.
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DO YOU ACCEPT RETURNS?I do not accept returns, but please contact me if there is a problem with your order.
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COUPONSave10
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WHERE ARE YOU LOCATED?I am located in Buena Vista Colorado
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PAYMENTI accept all major credit cards. I can also invoice you through PayPal or Venmo. Personal checks are ok, but production will be on hold until the check clears.
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IS POWDER COAT RECOMMENDED?Yes it is. If you plan to use the item outdoors, it will need to be powder coated to keep from rusting.
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POWDER COAT FINISHI do not offer powder coat. If this is something you would like, you will need to have this done after you receive the item.
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DO YOU DO CUSTOM SIZES?YES. All products are made to order so customization is not a problem. E mail for quote. Design fees may apply.
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